Privacy Policy

Last updated: September 29, 2026

Introduction

Physician Practice Specialists (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (physicianpracticespecialists.com) or use our services.

Our website and services are intended for healthcare professionals and businesses, such as physicians, practice owners, and practice staff. Please do not submit patient health information through our website forms, scheduling tools, or AI assistant.

Information We Collect

We may collect the following types of personal information:

Contact Information: Name, email address, phone number, and mailing address.
Professional Information: Details related to your medical practice, such as specialty, license number, and insurance affiliations.
Communication Information: Any messages, emails, or phone calls, including SMS text messages, you exchange with us.
Usage Data: Information about how you use our website, including IP addresses, browser type, device information, pages visited, the links and buttons you select, and whether you arrived from one of our ads. We collect this with cookies and similar technologies, as described below.
Form and Scheduling Information: Information you enter when you request a consultation or a resource, book a meeting, or apply for a job, such as your name, email address, phone number, practice details, and the type of consultation you choose.
Assistant Questions: The questions you type into our AI assistant.

How We Use Your Information

We may use the information we collect for various purposes, including:

Providing and improving our services.
Responding to your inquiries and customer service requests.
Sending you important updates, including SMS text messages, with your consent.
Understanding how visitors use our website and improving its pages, forms, and scheduling.
Measuring the performance of our advertising, including whether a visit from an ad led to a consultation request or booking, and showing our ads to people who may be interested in our services.
Complying with legal obligations and protecting our legal rights.

Cookies, Analytics, and Advertising

We use Google Analytics and Google Ads on our website. These services use cookies and similar technologies to collect information such as the pages you visit, the links and buttons you select, your device and browser type, your approximate location based on your IP address, and whether you arrived from one of our ads. We use this information to understand how our website is used, to measure the results of our advertising, and to show our ads to people who have visited our website.

When you submit a consultation or resource request, or book a meeting, our website provides your email address and phone number, and your name and ZIP code if you entered them, to Google in hashed form. Hashing converts this information into a coded string before it leaves your browser. Google uses it to match your request to an ad interaction so we can measure our advertising results. Google calls this feature enhanced conversions. We do not provide this information for job applications.

Google’s use of this information is governed by Google’s Privacy Policy. You can learn how Google uses information from websites that use its services at policies.google.com/technologies/partner-sites.

Forms, Scheduling, and Our AI Assistant

Forms and Scheduling: Our contact, consultation, resource request, and job application forms and our meeting calendar are provided by HubSpot. Information you submit through them is stored in HubSpot, which we use to respond to inquiries and manage client relationships.
AI Assistant: If you use the Ask PPS AI assistant, your questions may be sent to our AI service provider to generate a response. Please do not enter patient information or other sensitive personal information into the assistant.
Website Hosting: Our website is hosted by Cloudflare, which processes technical information such as IP addresses to deliver and protect the website.

Sharing Your Information

We share personal information only in the following circumstances:

Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as website hosting, forms and scheduling, customer relationship management, and AI assistant services, subject to strict confidentiality obligations.
Analytics and Advertising Providers: We share information collected through cookies, and the hashed contact details described above, with Google to understand how our website is used, measure advertising results, and deliver our ads.
Legal Compliance: We may disclose your information when required by law or to protect our legal rights.
Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred to the new owner.

SMS Consent

We may send you SMS text messages for communication purposes with your consent. Your SMS consent is not shared with third parties or affiliates for marketing purposes.

Data Security

We take appropriate security measures to protect your personal information from unauthorized access, disclosure, or destruction. However, please note that no online transmission is completely secure.

Your Choices

Opt-Out: You may opt out of receiving SMS messages or marketing communications from us at any time by following the instructions provided in the messages.
Access and Correction: You may request access to or correction of your personal information by contacting us.
Cookies: You can block or delete cookies in your browser settings. Some parts of the website may not work as intended if you do.
Google Analytics: You can opt out of Google Analytics with the Google Analytics Opt-out Browser Add-on at tools.google.com/dlpage/gaoptout.
Personalized Ads: You can manage how Google personalizes the ads you see at myadcenter.google.com.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. Any updates will be posted on this page with the “Last updated” date at the top.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: Contact PPS | Nationwide Credentialing & Start Up Services Since 2008