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Practice start-up · Credentialing · Contracting · Revenue cycle

Healthy roots.
Healthy practice.

PPS helps physicians and provider groups open, credential, contract, and run their practices. Experienced, US-based specialists and a plan built around your practice, from your first business decision to your next stage of growth.

Experienced people. Practical next steps. Explore PPS consulting

See how PPS helps
  • Since 2008Nationwide credentialing and practice start-up support
  • 5,000+ providersEnrolled with payers by the PPS team
  • All 50 statesPractices, groups, and facilities of every size
  • US-based teamA dedicated account manager for each client
The practice treeRoots feed the branches. Select any part to explore it.
The PPS practice tree Six roots represent the business foundations of a practice: market and patient demand, financial resilience, payer access, people, systems, and governance. Four branches represent what grows from them: patient access, provider readiness, revenue cycle, and financial health. 010203040506 Patient accessFinancial healthProvider readinessRevenue cycle

Branches What patients and payers see

Roots Six business foundations

An illustration of how the parts of a practice depend on each other.
For practices of every size, provider groups & healthcare facilitiesReal people behind your practice

Your practice, in focus

Back to the tree

Branch / Patient access

Can patients get the care they need?

Patient interest becomes a healthy practice when people can find you, reach you, and get an appointment.

What to keep in view

  • Next available appointment
  • Inquiry-to-appointment conversion
  • Cancellations & no-shows

Example measures, chosen for your practice.

How PPS can help

Practice planning and consulting help connect patient demand, capacity, and the workflows behind access.

Explore practice consulting
Build with purpose. Measure what matters. Care for what you build.

Experienced people. Focused support.

Your next decision deserves a trusted partner.

Your practice brings its own goals, pressures and possibilities. PPS helps you work through the business decisions behind patient care, with experienced consultants and a scope built around your needs.

From your first practice plan to payer negotiations and operational improvements, start with a conversation about what matters most to you.

Explore practice consulting

The foundations of a healthy practice

Built to open. Rooted for the long run.

Your root system starts taking shape before your first patient arrives. Establish each foundation, know what it needs, and keep tending it as your practice grows.

ROOT 01

Market & patient demand

Know whom you serve, and why they will choose you.

Practice planning · Location · Website & marketing

Before opening & as you grow: Market & patient demand
Before opening

Define your patient community, care offering, location, and route to your first appointments.

As you grow

Revisit demand, referral relationships, and patient acquisition when you add capacity.

ROOT 02

Financial resilience

Give the practice room to establish itself and adapt.

Start-up budget · Pro forma · Cash planning

Before opening & as you grow: Financial resilience
Before opening

Connect opening costs and expected collections to a realistic operating plan.

As you grow

Review cash needs and assumptions before committing to more staff, space, or services.

ROOT 03

Payer access & economics

Build the relationships that support reimbursement.

Credentialing · Enrollment · Contracting

Before opening & as you grow: Payer access & economics
Before opening

Coordinate provider and practice enrollment with payer agreements and opening plans.

As you grow

Review participation, reimbursement, and payer mix as your practice changes.

ROOT 04

People & accountability

Make sure essential work has a capable owner.

Staffing plan · Roles · Training

Before opening & as you grow: People & accountability
Before opening

Define responsibilities, prepare your team, and establish how work moves between people.

As you grow

Revisit capacity, training, and backup coverage so growth does not create fragile handoffs.

ROOT 05

Systems & information

Connect the tools that turn care into a working business.

EHR selection · Billing setup · Reporting

Before opening & as you grow: Systems & information
Before opening

Prepare scheduling, clinical, billing, and payment workflows to work together. Agree on useful measures, who reviews them, and how often.

As you grow

Check data quality, review changes in performance, and revisit whether your measures still guide the decisions that matter.

ROOT 06

Business & governance

Give the practice a structure it can depend on.

Business setup · Policies · Compliance coordination

Before opening & as you grow: Business & governance
Before opening

Coordinate business setup, required registrations, policies, and responsibility for ongoing obligations.

As you grow

Keep ownership, reviews, and renewals current as people, locations, and services change.

01 / ESTABLISH

Before you open

Confirm the foundations are ready, with clear owners and evidence behind each milestone.

02 / CONNECT

As care begins

Check that the pieces work together, from the first appointment through the payment process.

03 / SUSTAIN

Throughout your growth

Review root health as conditions change. Opening-day readiness is a starting point.

How PPS works with you

Build with purpose. Measure what matters.

  1. 01 / KNOW

    Choose the few numbers that matter.

    Next available appointment, enrollment effective dates, claim denials, cash on hand. Pick the handful that tell you whether the practice is healthy, and name who owns each one.

  2. 02 / MEASURE

    Set a baseline and a rhythm.

    Record where you stand today, then review the same numbers on a schedule you will keep: weekly for operations, monthly for finances.

  3. 03 / ACT

    Turn a number into a next step.

    When something moves, find the cause, decide the response, and give one person the job of carrying it out.

  4. 04 / REVISIT

    Check what actually changed.

    Look at fresh evidence, keep what worked, and adjust as your practice, your team, and your payers change.

Not sure which numbers matter for your practice?

Bring what you have. A PPS specialist will help you pick a starting set and the schedule to review it.

Or call 800.406.4796

Your practice. Our people.

Expertise with
a familiar face.

Meet some of the PPS specialists you may work with. The full team spans service delivery, onboarding, credentialing, contracting, and consulting.

Lindsay Pauly

Lindsay Pauly

VP of Service Delivery

Tonya Barry

Tonya Barry

Onboarding Manager

Lynn Cotellese

Lynn Cotellese

Onboarding Trainer, Credentialing Specialist

Marisa Martell

Marisa Martell

Credentialing Manager

Janelle Stradwick

Janelle Stradwick

Credentialing Specialist

Trisha Oliba

Trisha Oliba

Credentialing Manager & Consultant

A few of the people behind PPS, a Metolius Health company.

The PPS free resource library

Practical resources.
Freely shared.

Explore the free tools, checklists, templates and guides that help practices take the next step.

Provider readiness

What does credentialing actually involve?

Understand how credentialing, contracting, and payer enrollment fit together.

Read the explanation

Your practice foundations

What do I need before opening a practice?

Explore planning, documentation, and the sequence of decisions ahead.

Explore the start-up guide

Practice performance

What should I be watching as my practice grows?

Start with the measures that reveal pressure, progress, and where attention is needed.

Explore the approach

Explore all free resources

The essentials, explained

A little clarity
goes a long way.

What foundations does a new medical practice need?

A new practice needs a clear market and patient strategy, financial resources, payer access, prepared people, working systems, and business governance. These foundations depend on one another. PPS helps coordinate practice start-up decisions and supports ongoing operations as the practice grows.

Why do practice foundations need attention after opening?

Patient demand, payer relationships, team capacity, costs, and business obligations change over time. Regularly reviewing the measures that matter helps you identify pressure early, respond with purpose, and build a more resilient practice.

How does PPS help with payer relationships?

PPS offers medical credentialing, provider enrollment, and payer contract evaluation and negotiation. Together, these services help establish and maintain the payer relationships behind participation and reimbursement.

Which practice operations can PPS support?

PPS offers credentialing maintenance, revenue cycle management, practice start-up, and business consulting. The scope of support is defined around each practice’s needs, goals, and stage of growth.

How is PPS connected to Metolius Health?

Physician Practice Specialists is a Metolius Health company. MyMetolius is the entry point to the KPI portal and is available through Client login.

What does the interactive tree show?

The roots represent six business foundations; the branches represent patient access, provider readiness, revenue cycle, and financial health. Select a part to explore why it matters, examples of measures to monitor, and how PPS can help. The illustration explains how the parts of a practice depend on each other. It does not display live practice results.

A clearer view starts with a conversation

Put down strong roots. Give growth a future.

Let’s talk about where you are, what you want to understand, and the support that could help you move forward.

Talk with the PPS team.Wherever your practice is today.

Or call 800.406.4796

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Answers based on PPS website content

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Physician Practice Specialists

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